Effective Date: 10 March 2025
Last Updated: 2 April 2025
This Privacy Policy outlines how Mentor Gyan (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you access or use our website (https://mentorgyan.com/home), products, or services. By visiting or using our platform, you consent to the practices described in this policy.
1. Definitions and Scope
- “Personal Information”: Any identifiable information including, but not limited to, your name, email address, phone number, or payment details.
- “Non-Personal Information”: Aggregated, anonymized, or generic information that cannot identify an individual.
- Scope: This policy applies to all data collected via our website, mobile applications, social media, and other interactions.
2. Our Commitment to Indian Legal Compliance
This Privacy Policy aligns with the Digital Personal Data Protection (DPDP) Act 2022, California Online Privacy Protection Act (CalOPPA), and Payment Card Industry Data Security Standards (PCI-DSS). Compliance reflects:
- User consent as the basis for processing personal data.
- Secure handling of payment and sensitive data.
- Transparent information-sharing practices.
For further legal information, visit the DPDP Act Resources.
3. How We Collect Personal Information
We only collect data that is explicitly shared with us or gathered via your consent. This data might be collected during:
- Account creation and registration processes.
- Purchases of our products and services.
- Filling forms, subscribing to newsletters, or leaving comments.
- Website interaction through cookies and tracking tools for improvement.
Examples of Personal Data We Collect:
Name and Contact Details – Account creation, customer communication, and personalized offers.
Payment Information – Transaction completion (via third-party platforms like Razorpay or Instamojo).
IP Address and Device Data – Security monitoring, website functionality improvements.
Non-Personal Data Collected:
We collect anonymous data through web analytics (e.g., browser type, operating system) to improve visitor experience.
4. Purpose of Data Collection
Your information is collected for the following purposes:
- To fulfill orders, process payments, and manage your account.
- To optimize your website experience (e.g., remembering login information or preferences).
- For marketing campaigns (only with your explicit opt-in consent).
- To ensure regulatory compliance and security measures.
We never sell, rent, or exchange your data to third parties without your explicit consent.
5. Cookies Policy
Cookies improve your browsing experience by storing preferences.
Types of Cookies Used:
- Functional Cookies: Enable core website functionalities.
- Analytics Cookies: Help us understand website usage patterns through anonymized information.
- Advertising Cookies: Allow targeted advertisements based on user behavior.
We use industry-standard technologies such as web beacons to track email opens or visitor navigation. Cookies are managed via tools like Google Analytics or Facebook Pixels.Opt-Out: You may disable cookies from your browser settings or use tools provided at Google Opt-Out.
6. User Consent Framework
Your consent is integral to our data practices.
- Explicit Consent: You must actively agree to how we use your data at the time of collection.
- Withdraw Consent: You can withdraw consent anytime by contacting admin@mentorgyan.com.
- Granular Preferences: Adjust data-sharing options via your account settings.
7. Who We Share Your Data With
We carefully share your data only when necessary. Key partnerships include:
Payment Processors:
- STRIPE: HTTPS://STRIPE.COM/EN-IN/PRIVACY
- RAZORPAY: HTTPS://RAZORPAY.COM/PRIVACY/
- INSTAMOJO: HTTPS://WWW.INSTAMOJO.COM/PRIVACY/
- PAYPAL OR BRAINTREE: HTTPS://WWW.PAYPAL.COM/WEBAPPS/MPP/UA/PRIVACY-FULL
- Cashfree: https://www.cashfree.com/privacypolicy/
- Phonepe: https://www.phonepe.com/privacy-policy/
- Payu: https://payu.in/privacy-policy/
Email Marketing Tools: Platforms like Mailchimp for newsletters.
Third-Party Analytics: Google Analytics for aggregated visitor insights. Data is anonymized in these cases.
All third-party partners adhere to stringent data protection standards.
8. Data Security Measures
We prioritize your security by ensuring compliance with leading standards.
Encryption: All sensitive data is secured through SSL certificates.
PCI-DSS Compliance: Financial transactions follow secure payment-handling protocols.
Data Breach Notification: In the unlikely event of a breach, you will be notified within 72 hours along with remediation steps.
9. Data Storage and Localization
Your data is stored securely:Indian user data is stored in compliance with local data localization laws.Third-party servers used are located in [Data Storage Region: specify location].
10. Your Rights as a User
You hold complete control over your data. Your rights include:Access & Portability: Request an exported file of your data.Correction: Update incorrect or outdated information directly via your account dashboard.Data Erasure: Request deletion of your information (exceptions for legal/administrative processes).Submit requests at [admin@mentorgyan.com].
11. Children’s Privacy
We do not intentionally collect data from children under 18. If such data is inadvertently collected, please report it at [admin@mentorgyan.com], and we will delete the information.
12. Policy Updates
We reserve the right to modify this Privacy Policy. Major changes will be communicated via:A notification on the homepage.Email to subscribed users.13. Contact InformationIf you have questions about this policy, reach us at:
- Address: White house Beside rsb tower Behind shiv talkies Vip colony, Bilaspur, chhattisgarh, 495001
- Email: admin@mentorgyan.com
- Phone: 9039130180
14. External Links and Embedded Content
Our website may contain links to external platforms. Embedded content (e.g., YouTube videos) behaves as though you visited that platform. Review their individual privacy policies before interacting with such content.Examples:
- YouTube Privacy.
- Facebook Privacy.
This Privacy Policy reflects our unwavering commitment to your data rights and transparency. For additional details, contact us anytime at [admin@mentorgyan.com].
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